Privacy Policy
Last updated: January 2026
Introduction
At Dinveraxo (hereinafter, "the Company", "we" or "our"), we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, share, and protect the personal information you provide to us through our website dinveraxo.com.
Personal Data We Collect
We collect the following types of personal information:
- Identification information: full name, email address
- Contact information: phone number, postal address
- Technical information: IP address, browser type, operating system, pages visited
- Usage information: how you interact with our website and services
Purpose of Processing
We use your personal data for the following purposes:
- Provide information about financial support programs
- Send informational communications and newsletters
- Improve our services and user experience
- Comply with legal and regulatory obligations
Legal Basis
The processing of your personal data is based on your express consent, provided when you subscribe to our services or when using our website. We also process data when necessary to comply with legal obligations under Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
Your ARCO Rights
Under Mexican law, you have the following rights:
- A - Access: Know what personal data we have about you
- R - Rectification: Correct inaccurate or incomplete data
- C - Cancellation: Request the deletion of your data
- O - Opposition: Object to the processing of your data for specific purposes
Data Security
We implement technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include SSL encryption, firewalls, and restricted access to personal information.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.
Contact
To exercise your ARCO rights or for any inquiries related to this policy, you can contact us at:
Email: privacidad@dinveraxo.com
Address: Av. Paseo de la Reforma 250, Col. Juárez, Cuauhtémoc, 06600 Mexico City, CDMX